Micro-Actions Simple Page Answers
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Retail Replenishment - Fidget Spinner Faux Pas
Merchandise, Allocation, Retail, Replenishment, Fidget, Spinner, Sales, Demand, Angry
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Workforce Planning - Temp Hire Tantrum
Merchandise, Allocation, Workforce, Planning, Temporary, Holiday, Projection, Communication
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Fraudulent returns - Money for Nothing
How Do We Put An End To Fraudulent Returns?
Product, Returns, Fraud, Retail, Shopping, Customer, Service, CSR, Inventory
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Store Processes
Merchandise Allocation
Loss Prevention - Right From Under Our Noses
Theft, loss, prevention, shopping, check, steal, receipt, greeter, report, CCTV
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Merchandise Planning - Black Friday Blitz
Merchandise, Planning, Allocation, Black Friday, Customer, Angry, Television, TV
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Return categorization (malfunction, missing parts, damaged packaging) - Whirlwind of Returns
Product, Returns, category, accurate, customer, service, CSR
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BORIS (buy online, return in-store) - Why Can’t We Be Friends?
Product, Returns, BORIS, on-line, physical, brick, mortar
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Improper Refund - Show Me The Money!
Product, Returns, Refund, Cash, Improper, Process
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Shelf Labels - Sale Tag Switcharoo
Discounts, Sales, Shelf, Labels, Print, Complaints, Customer, Manager
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Online Price Match - Price Match Snatch
Discounts, Sales, Price, Match, Online, Competitor, Salesperson, Customer, Mobile
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