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How Do We Properly Staff Up for the Holidays?

How Do We Keep Hot Items on the Shelves?

This is an example of low-tech ways to provide customers and employees pricing information. Pricing in plastic quick roll device is faster for some item prices than in a computer. Low tech solutions are also supported Micro-Actions.

Card Swiper - Pay Delay POS, Terminals, System, Card, Reader, Failure, Swipe, Strip, ATM, Customer

System Down Issues - System Down!  POS, Terminals, System, Freeze, Down, Transaction, Customer, Purchases

No Barcode - Barcode on a Banana   POS, Terminals, Point, Sale, Barcode, Scan, Transaction, Time  

CSR Theft - Get out of my Drawers! POS, Terminals, Point, Sale, Theft, Cash, CCTV, Loss, Prevention, Security

Post-Sale Pricing - The Neverending Sale  Discounts, Sales, Price, Advertisement, Flier, Policy, Manager

Combining Discounts - Double Discount Dilemma Discounts, Sales, Price, Coupon, Double, Policy, Rules, Transaction, Report

Online Price Match - Price Match Snatch Discounts, Sales, Price, Match, Online, Competitor, Salesperson, Customer, Mobile

Shelf Labels - Sale Tag Switcharoo Discounts, Sales, Shelf, Labels, Print, Complaints, Customer, Manager

Improper Refund - Show Me The Money! Product, Returns, Refund, Cash, Improper, Process

BORIS (buy online, return in-store) - Why Can’t We Be Friends? Product, Returns, BORIS, on-line, physical, brick, mortar

Return categorization (malfunction, missing parts, damaged packaging) - Whirlwind of Returns Product, Returns, category, accurate, customer, service, CSR

Workforce Planning - Temp Hire Tantrum Merchandise, Allocation, Workforce, Planning, Temporary, Holiday, Projection, Communication

Retail Replenishment - Fidget Spinner Faux Pas Merchandise, Allocation, Retail, Replenishment, Fidget, Spinner, Sales, Demand, Angry

Merchandise Planning - Black Friday Blitz Merchandise, Planning, Allocation, Black Friday, Customer, Angry, Television, TV

Store Processes Merchandise Allocation Loss Prevention - Right From Under Our Noses Theft, loss, prevention, shopping, check, steal, receipt, greeter, report, CCTV

Fraudulent returns - Money for Nothing How Do We Put An End To Fraudulent Returns? Product, Returns, Fraud, Retail, Shopping, Customer, Service, CSR, Inventory

"Teachers who desire to increase learners’ ability to understand and learn will also use visuals. Most people will learn better and remember longer when you present ideas by using pictures, maps, word groupings, or other visuals rather than merely speaking" Hakuna Matata